Terms of Use

Last updated: 26 October 2026

These terms are an agreement between you and House Agent, operated by James Junior Mbotake, Yaoundé, Cameroon ("we", "us"). By creating an account or using the app you agree to them. If you do not agree, do not use House Agent.

1. What House Agent is

House Agent lets House Agents post walkthrough videos of houses filmed on location, and lets house hunters watch them, save them and contact the agent. We are not a party to any rental or sale. Agreements, payments and visits are between you and the other person, and you should check a house and the person offering it before paying anything.

2. Your account

You must be at least 13 years old, and old enough under your local law to enter a rental or sale agreement if you do so. Use your real name and keep your contact details accurate. You are responsible for what happens on your account. You can delete your account at any time from the Profile tab.

3. Zero tolerance for objectionable content and abusive users

House Agent has no tolerance for objectionable content or abusive behaviour. You must not post, comment or send anything that:

is sexual, pornographic or nude, or shows violence, gore or cruelty;
is hateful, harassing, threatening, bullying or discriminatory toward anyone;
is false or misleading, including fake houses, wrong prices or locations, houses that are not available, or videos not filmed at the house;
is a scam, asks for payment before a viewing under false pretences, or impersonates someone else;
shares other people's private information, or films people who have not agreed to it;
is illegal, promotes illegal activity, or infringes someone else's rights;
is spam or has nothing to do with houses.

Every user can report a house, comment or agent and block any user. We review reports within 24 hours and remove content that breaks these rules. Users who post such content or abuse others will have their content removed and their account suspended or permanently removed, without warning.

4. Rules for House Agents

Only post houses you are allowed to offer, filmed by you at the house with the app.
Keep each house's price and status current, and mark it rented when it is no longer available.
Treat house hunters honestly and respectfully.

5. Your content

You own the videos, photos and text you post. You give us a worldwide, non-exclusive, royalty-free licence to store, show and share them inside House Agent and on its share pages, for as long as they are on the app. This licence ends when you delete the content or your account. You confirm you have the right to post what you post.

6. Acceptable use

Do not misuse the app: do not try to get around its rules (such as GPS and recording checks), access other people's accounts or data, copy or download other people's videos, or interfere with the service.

7. Removing content and accounts

We may remove any content or suspend or close any account that breaks these terms or puts others at risk. You can stop using House Agent and delete your account at any time.

8. Disclaimers

House Agent is provided "as is". We work to keep listings honest, but we do not inspect houses or check every agent, and we do not guarantee that a house, its price or its availability is as described. To the extent the law allows, we are not liable for losses arising from dealings between users, or for indirect losses from using the app.

9. Apple App Store

If you got House Agent from the Apple App Store, these terms are between you and us, not Apple. Apple is not responsible for the app or its support, and Apple's standard Licensed Application End User License Agreement also applies.

10. Changes

We may update these terms. We will change the date above and, for important changes, tell you in the app. Continuing to use House Agent after a change means you accept the new terms.

11. Contact

Questions, reports or complaints: herculesgroupsllc@gmail.com.